mm478: Blast from the Past! No. 44

August 24, 2008
© Kandasamy M  | Dreamstime.com

© Kandasamy M | Dreamstime.com

MUDGE’S Musings

Events, and / or in today’s case, a general malaise, continue to conspire, sapping all the vigor out of my keyboard, but hey, recycling is IN, right? We’re all about doing the right thing here at Left-Handed Complement, and in that spirit we’re recycling some of yr (justifiably) humble svt‘s favorite electrons.

I hereby stop apologizing for observing the prime directive of blogging: Thou Shalt Blog Daily!

And, I’m guessing that most of you weren’t here nine months ago. As one of my favorite paper publications used to say as they flogged unsold back issues: “If you haven’t read it yet, it’s new for you!”

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Blast from the Past!

A post we really, really loved to write, and read, and re-read…

From last fall, and always in season, especially since it’s back to school time for millions, originally posted October 31, 2007, and titled “mm181: Virtual classroom — real learning?”

MUDGE’S Musings

Apparently it’s Education Week here at L-HC! Earlier we looked at the number of engineers we’re training in the U.S.; devoted the last third of a Short Attention Span pastiche to OLPC (One Laptop Per Child); and presented a devastating counter to the engineering story with one high school teacher’s indictment of today’s students (ratified by hundreds of comments).

Featured today is a most interesting look at on-line learning at the college level.

nytimes

October 31, 2007 | On Education

By JOSEPH BERGER | HERSHEY, Pa.

The university classroom of the future is in Janet Duck’s dining room on East Chocolate Avenue here.

There is no blackboard and no lectern, and, most glaringly, no students. Dr. Duck teaches her classes in Pennsylvania State University’s master’s program in business administration by sitting for several hours each day in jeans and shag-lined slippers at her dining table, which in soccer mom fashion is cluttered with crayon sketches by her 6-year-old Elijah and shoulder pads for her 9-year-old Olivia’s Halloween costume.

In this homespun setting, the spirited Dr. Duck pecks at a Toshiba laptop and posts lesson content, readings and questions for her two courses on “managing human resources” that touch on topics like performance evaluations and recruitment. The instructional software allows her 54 students to log on from almost anywhere at any time and post remarkably extended responses, the equivalent of a blog about the course. Recently, the class exchanged hard-earned experiences about how managers deal with lackluster workers.

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mm452: Well, it’s been a long day

July 29, 2008

MUDGE’s Musings

Well, it’s been a long, been a long, been a long, been a long day.

Moderated a meeting on location first thing this morning, which was routine except for the web conference participation: Ireland, Argentina, Japan, the Netherlands, and most places between. Oh, yes, and one of the speakers was connecting from just outside Rome.

Sometimes I really, really like my job.

This afternoon, performed another one of MUDGE’s rare personal appearances: a training class on-site, rather than behind the protection of a telephone call and a web conference. Fortunately, it was an easy audience, and turned out to be quite well received.

Then, after the usual hour-long commute, broken up today by a succession of phone calls (hands-free, of course), arrived home to make silly faces at the neighbor’s toddler grandson, passing by in this generation’s version of a “Daddy Blue Car.”

And then, after a quick change to leisure clothes, off to the lakefront, for a picnic with close friends, and a free evening concert by the lagoon.

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mm449: Blast from the Past! No. 37

July 26, 2008

MUDGE’S Musings

Summer Saturday. Errands, and more errands. Chores. When’s the week start, so I can relax?

A DVD matinée. Very little time to blog. Ouch.

So, back into the archives yet again.

I console myself by guessing that most of you weren’t here nine months ago. As one of my favorite paper publications used to say: “If you haven’t read it yet, it’s new for you!”

lhc76019043_thumb2[4]

Blast from the Past!

A post we really, really loved to write, and read, and re-read…

From last fall, and always in season, originally posted October 11, 2007, and originally titled “mm167: Writer’s Diarrhea.”

MUDGE’S Musings

… is the opposite of writer’s block, right?

So another blog about blogging. Why bother? Take two Imodium and call me in the morning.

There’s never a lack of news and features to write about. Although, today…

There are frequently referenced topics in this space that could stand another post, MUDGE: web conferencing, our latest profession.

Or, the odd current interest (some of you must feel) in UAVs: unmanned aerial vehicles or, robot aircraft.

Or, politics: impeachment (first Cheney, then Bush); Michael Bloomberg; this horribly mismanaged war.

Or, air travel, probably our most popular topic (thanks, Patrick Smith [who actually noticed and commented on one of our several references to his wonderful column — talk about finding a plankton in the Pacific]!).

Or, technology, especially One Laptop Per Child, a wonderful initiative deserving of everyone’s support.

But not today.

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WcW014: It’s not all bright lights and glamour

July 23, 2008

dreamstime_2037198

© Ron Chapple Studios | Dreamstime.com

wcw1

Web Conferencing Week

So, if this were really a weekly feature, we’d be on number 052 or something, and this is only number 14. Thus, why not two in a row?

The poor sap fallen asleep over his laptop in front of his desktop PC in the illustration doesn’t resemble yr (justifiably) humble svt in the slightest, but it’s what I’ll look like in a few hours.

No, I won’t suddenly get 35 years younger, grow back a lot of very dark hair and become vaguely Asian.

But, I’m working very late tonight, and very early in the morning. Sigh.

As I’ve often noted in this space, I support the enterprise web conferencing application from an end-user perspective. A vendor once described me most flatteringly as the manager of the end user experience for my technology.

So, in addition to working with the other, more technical, members of the team (server administrators and system architects); developing curriculum and reference materials; teaching nearly 4,000 fellow employees in the past six years to use web conferences  by attending my training web conferences; besides all that, I’m the guy who gets the call when users have critical conferences that require my professional expertise.

Got the call a few weeks ago: we’re doing an important meeting three times, because the sun never sets on our global enterprise: once for the Asia-Pacific region, once for Europe and once for the Western Hemisphere. 8amCEST, 1pmCEST, 6pmCEST. We’ve had trouble with the web conferencing tool in the past, please help.

I endeavor to honor requests like this. But, of course, I’m sitting in the U.S. Central time zone.

8amCEST (Central European Summer Time) in, yes, central Europe, the origin of the meetings, translates to 1amCDT (U.S. Central Daylight Time).

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WcW013: Telepresence hits the mainstream

July 22, 2008
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Peter Wynn Thompson for The New York Times

wcw1

Web Conferencing Week

Telepresence is the most exciting luxury class concept since the Learjet.

Telepresence is the advanced version of videoconferencing first exposed in this nanocorner of the ‘Sphere© last 01-August-2007 in WcW004, and then updated in WcW010 24-October-2007.

It’s videoconferences gone ultra high definition, and it just made its way out of the trade press ghetto, into the mainstream in today’s New York Times.

nytimes

As Travel Costs Rise, More Meetings Go Virtual

By STEVE LOHR | Published: July 22, 2008

Jill Smart, an Accenture executive, was skeptical the first time she stepped into her firm’s new videoconferencing room in Chicago for a meeting with a group of colleagues in London. But the videoconferencing technology, known as telepresence, delivered an experience so lifelike, Ms. Smart recalled, that “10 minutes into it, you forget you are not in the room with them.”

Accenture, a technology consulting firm, has installed 13 of the videoconferencing rooms at its offices around the world and plans to have an additional 22 operating before the end of the year.

Accenture figures its consultants used virtual meetings to avoid 240 international trips and 120 domestic flights in May alone, for an annual saving of millions of dollars and countless hours of wearying travel for its workers.

As travel costs rise and airlines cut service, companies large and small are rethinking the face-to-face meeting — and business travel as well. At the same time, the technology has matured to the point where it is often practical, affordable and more productive to move digital bits instead of bodies.

These telepresence studios are not cheap (as much as $350,000 at each end!) compared to the standard issue videoconference suite; just as that first Learjet wasn’t as cheap as a first class airline ticket, until the green eyeshade folks got a look at the productivity gains and the outright savings.

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mm435: No words left

July 10, 2008
dreamstime_5334997
© Duncan De young | Dreamstime.com

MUDGE’s Musings

Spent the day writing.

Spent the last 90 minutes trolling the ‘Sphere for good topics with which  yr (justifiably) humble svt could wax heroic with strong opinions and typically pithy bons mots.

But when it came time to pull one of them up and start waxing and pithing, I found myself out of steam.

Because I spent the day writing. That pesky day job that pays (many of) the bills.

Writing a draft communication to three separate communities regarding our team’s upcoming (that light at the end of the tunnel might be an onrushing train) upgrade to the web conferencing application we support.

It was a challenge, about 17 pages (no big type! no pictures!) all told between the three documents, although there was much duplication and paraphrasing between them.

So, no glass half full, or glass half empty conversations tonight.

This glass is done.

Check back here next time, because first thing tomorrow I’m headed to the wordsmith station for a fill up. Hope I can afford today’s high priced blend.

It’s it for now. Thanks,

–MUDGE

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WcW012: A rare public appearance

June 24, 2008

wcw1

Web Conferencing Week

Once again, this occasional series has failed in its nominal attempt to appear on any kind of regular basis. Not so much a lack of enthusiasm as simply a lack of news.

I’ve been working with the team that is preparing to roll out the latest and greatest version of our software, IBM Lotus Sametime, testing, preparing the teaching curriculum, and generally filling the gaps in a very extensive task list. The effort has been lengthy, not least because of its magnitude, especially when measured against the minute size of the team. Really, there are just two people in the enterprise with full time responsibilities for the Sametime collaboration tools; thankfully the other is a tremendously gifted, spirited and hard-working technical architect who works out of his home office in Colorado.

Finally, the light at the end of the tunnel has resolved itself: it’s NOT an oncoming train, and we believe we’re mere weeks away from D-Day.

It’s been a time.

Meanwhile, I’ve suspended my classes in preparation for an entirely new approach to the educational process; after more than 650 of them in the past 5-1/2 years, for nearly 4,000 students, management has decided to turn over training responsibilities to our division’s Learning & Development group. I have mixed feelings about this, as I’ve grown rather fond of the process of teaching (NOT fond enough to follow the curriculum to that particular group!); 650 one-to-two-hour classes is probably more than enough for a while.

You may recall that this teaching is all conducted on-line, using Sametime web conference technology, together with a telephone conference call. Such remote teaching has its own challenges; there is much reduced feedback available, since there are no faces nor body language to read.

But, this has worked for me, since, as anyone can tell from the likeness published at the top of this nanocorner of the ‘Sphere©, I’ve a great face for radio. So, a form of radio such teaching is. And, without a live audience (the great old radio series seem to have had live audiences), without that rich feedback, it’s quite hard work.

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