mm496: Blast from the Past! No. 52 – Women at work

September 12, 2008
© Richard Hoffkins | Dreamstime.com

© Richard Hoffkins | Dreamstime.com

I am beginning to be concerned about the lack of blogging motivation I’m feeling this week; you’ve seen my excuse — does it buy me some slack?

Nevertheless, we’re all about doing the right thing here at Left-Handed Complement, and in that spirit we’re recycling some of yr (justifiably) humble svt‘s favorite electrons. And, with nearly 470 fresh daily posts in the past 16+ months, the recycling process has an exceptionally rich vein to mine.

I hereby stop apologizing for observing the prime directive of blogging: Thou Shalt Blog Daily!

And, I’m guessing that most of you weren’t here nine months ago. As one of my favorite paper publications used to say as they flogged unsold back issues: “If you haven’t read it yet, it’s new for you!”

lhc76019043_thumb24_thumb2_thumb2_th

Blast from the Past!

A post we really, really loved to write, and read, and re-read…

From last fall, originally posted November 12, 2007, and with a woman vice presidential candidate, more germane than ever, titled “mm192: Women at work: A level playing field at last?”

MUDGE’S Musings

We’re still playing catch up with a bulging ideas folder here at L-HC. A recent NYTimes column updates us on the ever-intriguing topic: women in corporate America.

One might ask: why are we still confounded by this? After all, U.S. women began to flood the workplace after the economic shocks of the 1970’s put single income families on the endangered species list. Why would a fact of work life for more than 30 years be cause for comment?

nytimes

By LISA BELKIN  | November 1, 2007 | Life’s Work

DON’T get angry. But do take charge. Be nice. But not too nice. Speak up. But don’t seem like you talk too much. Never, ever dress sexy. Make sure to inspire your colleagues — unless you work in Norway, in which case, focus on delegating instead.

Writing about life and work means receiving a steady stream of research on how women in the workplace are viewed differently from men. These are academic and professional studies, not whimsical online polls, and each time I read one I feel deflated. What are women supposed to do with this information? Transform overnight? And if so, into what? How are we supposed to be assertive, but not, at the same time?

“It’s enough to make you dizzy,” said Ilene H. Lang, the president of Catalyst, an organization that studies women in the workplace. “Women are dizzy, men are dizzy, and we still don’t have a simple straightforward answer as to why there just aren’t enough women in positions of leadership.”

Catalyst’s research is often an exploration of why, 30 years after women entered the work force in large numbers, the default mental image of a leader is still male. Most recent is the report titled “Damned if You Do, Doomed if You Don’t,” which surveyed 1,231 senior executives from the United States and Europe. It found that women who act in ways that are consistent with gender stereotypes — defined as focusing “on work relationships” and expressing “concern for other people’s perspectives” — are considered less competent. But if they act in ways that are seen as more “male” — like “act assertively, focus on work task, display ambition” — they are seen as “too tough” and “unfeminine.”

Women can’t win.

Read the rest of this entry »


mm485: Celebrating small "L" labor

August 31, 2008
© Irisangel | Dreamstime.com

© Irisangel | Dreamstime.com

The first Monday in September is celebrated as Labor Day in the U.S.

Always enjoyed the three-day weekend, but as the middle class scion of a entrepreneurial family, never had much sympathy for the cause of organized labor in this country. As time has passed, however, my attitude has evolved.

In my defense, organized labor had long since won its important battles as I came of age, and was as established and comfortable as its so-called adversary, big business.

In an expansive economy, business finally realized that labor peace was well worth the expense, and in an expansive economy could pass that expense along to its Consumerist Age customers.

As Henry Ford, that brilliant, miserable anti-Semite, revealed to a shocked world, well paid workers can afford to purchase the products they labor to produce for you. I’m not being sarcastic — this was an incredible breakthrough.

The lasting images of pot-bellied union representatives cozily dealing with their pot-bellied corporate counterparts; and the often hinted (and sometimes proven) relationship between organized labor and organized crime; all this kept yr (justifiably) humble svt from feeling too much sympathy for what seemed an obsolete cause.

Portly and comfortable, labor long since lost its fighting trim, and paid the price as business steadily, and with little fear of labor’s confrontation, moved jobs, first to union free states mainly in the Southern U.S., and ultimately to Canada, Mexico and offshore altogether.

Read the rest of this entry »


mm395: Blast from the Past! No. 24

May 29, 2008

MUDGE’s Musings

Still fighting to restore some normal computation to Casa Mudge. Meanwhile, we needs must blog daily.

There’s most read, and then there’s favorite. This is a post which yr (justifiably) humble svt is, regrettably, but not regretfully, not at all humble about.

lhc250x46_thumb2

Blast from the Past!

A post we really, really loved to write, and read, and re-read…

From last summer, originally posted September 6, 2007, and originally titled “Our intangible riches”.

MUDGE’S Musings

Submitted in the spirit of: MUDGE takes well written good ideas where he finds them. And riffs from there. Hang on!

Oil, soil, copper, and forests are forms of wealth. So are factories, houses, and roads. reasononline_thumb4 But according to a 2005 study by the World Bank, such solid goods amount to only about 20 percent of the wealth of rich nations and 40 percent of the wealth of poor countries.

So what accounts for the majority? World Bank environmental economist Kirk Hamilton and his team in the bank’s environment department have found that most of humanity’s wealth isn’t made of physical stuff. It is intangible. In their extraordinary but vastly underappreciated report, Where Is The Wealth Of Nations?: Measuring Capital for the 21st Century, Hamilton’s team found that “human capital and the value of institutions (as measured by rule of law) constitute the largest share of wealth in virtually all countries.”

The World Bank study defines natural capital as the sum of cropland, pastureland, forested areas, protected areas, and nonrenewable resources (including oil, natural gas, coal, and minerals). Produced capital is what most of us think of when we think of capital: machinery, equipment, structures (including infrastructure), and urban land. But that still left a lot of wealth to explain. “As soon as you say the issue is the wealth of nations and how wealth is managed, then you realize that if you were only talking about a portfolio of natural assets, if you were only talking about produced capital and natural assets, you’re missing a big chunk of the story,” Hamilton explains.

Intangible capital accounts for 77 percent of the wealth of nations!

Read the rest of this entry »


WcW011: A week in the (professional) life

April 10, 2008

wcw1_thumb1

Web Conferencing Week

All right, it’s been a lot more than a week since the last of this series appeared. Actually, about 26 weeks. Ouch!

It’s been a time.

Began this post with the aim of sharing what’s been a roller-coaster of a week. So, we’ll try that, but read on beyond the quotidian carryings on to see what’s really underlying the lengthy delay between what I had hoped would become a more predictably episodic series.

Wearing all of my hats this week.

Teaching. I teach web conferencing to my fellow employees; ran some numbers the other day. 650 classes of one to two hours duration; more than 3,900 participants collectively in 5-1/2 years. This is harder than it sounds (you scoff: one to two hours!). All of these classes are conducted on line via the web conferencing product that I’m endeavoring to teach, together with a telephone conference call to provide the audio.

Rather like the radio, in that you are performing for people whom you cannot see, and whose only impression of you is what they hear, and the static slides they see on their computer screen. Takes a great deal of emotive energy.

I’m pretty good. My feedback surveys say so. This week, I’ve taught two regular classes, and two more special one-hour rather more free-form sessions directed at participants in our pilot of the new, much improved version of our product that we’re endeavoring to roll out to full production in less than three months. This is a heavier load than usual, due to the pilot, and there still is one more pilot session scheduled for tomorrow morning as I write this, together with three more early next week, along with the two regularly scheduled ones.

Read the rest of this entry »


mm323: Get medicine out of the hands of the payers, stat!

March 20, 2008

MUDGE’s Musings

The dysfunction of the medical system in the U.S. is a cliché by now.

20% of the population uninsured, forced to use the trauma centers of hospitals as their first-aid clinics.

Doctors chased out of the business due to the impossible costs of malpractice insurance.

And most egregiously, the practice of medicine, until recently under the control of highly educated scientists, i.e., medical doctors whose guiding principle for more than two millennia has been “first, do no harm,” is now constrained by the U.S. health insurance industry whose guiding principle is “maximize return to the stockholders, come what may.”

In search of that return, insurers, who charge fortunes to individuals and their employers for the privilege of providing medical “care” at haggled piecework rates, continue to cheerfully leave millions of Americans uninsured while forcing practitioners to drive medical considerations financially, rather than medically.

So, what’s new? Not much, of course. The presidential candidates of both parties recognize that health insurance remains one of the hot buttons of this electoral season, although nobody has revealed a solution that makes complete medical, as well as financial sense. But all seem to recognize that business as usual, i.e., the business of excessively rewarding the executives and officers and stockholders of health insurers at the expense of un- or under-treated citizens must change.

And Exhibit No. 3,023,670 stands before us for your edification:

Read the rest of this entry »


mm275: Republic of WalMartia?

February 4, 2008

MUDGE’S Musings

It’s a big target (as it were): Wal-Mart. The 800-lb. retailing gorilla that everyone (in a blue state) loves to hate.

This nanocorner of the ‘Sphere© has done its share of W-M disparagement: a tongue not-so-deep in cheek look at Wal-Mart’s function as armory to the red state militia; a look at rising prices in China, Wal-Mart’s sweatshop of choice; Wal-Mart’s key role in the rise of the compact fluorescent bulb; and most recently, a casual backhand at Wal-Mart in the context of another (supposed) 800-lb. gorilla in its business, Starbucks.

Read the rest of this entry »


mm257: The R-Word – Not that racy television show…

January 17, 2008

MUDGE’S Musings

On more and more minds, and lips, lately is that dreaded R-Word, recession.

First some news that we won’t have to work too awfully hard to relate to the topic at hand.

1. A critical gear in the export engine gets stripped

The aerospace competition between Europe’s Airbus and the U.S.’s Boeing has been hard-fought (think: Saturday-night saloon, brass-knuckles style) commercial dueling of a classic nature.

Boeing, complacent after lucrative decades owning global airline sales was embarrassed when upstart Airbus, an amalgam of several European aerospace firms unable individually to compete with the Boeing colossus began to outsell the arrogant giant.

Thus it was with no small satisfaction that Boeing watched Airbus announce delay after delay delivering its latest product, the immense 600-passenger A380, finally released to its first customers late in 2007.

Now, the shoe is on the other foot, as Boeing yesterday was forced to admit that its latest product, the new-age, environmentally sensitive 787 Dreamliner, has encountered delivery glitches of its own, the impact of which will push deliveries back to 2009.

Here’s the word from Boeing’s home-town paper, the Seattle Post-Intelligencer (sorry, Chicago Tribune, but Boeing’s head may have relocated, but its heart remains in Washington State).

seattlepi

Boeing explains new 787 delay

Company ‘underestimated’ time to finish partners’ work

By JAMES WALLACE
P-I AEROSPACE REPORTER

It was 90 days ago Wednesday that Boeing troubleshooter Pat Shanahan took over the 787 program after then-Dreamliner boss Mike Bair was sacked.

A week earlier, The Boeing Co. had announced an embarrassing six-month delay, with the first Dreamliner deliveries to airlines slipping from May until the end of 2008.

Boeing believed at the time that it would be able to complete work on the first plane in its Everett factory and have it flying by the end of March. It is the first of six that will be needed for the flight test program before the 787 can be certified by regulators to carry passengers.

The story rings true enough; the 787 is a new aircraft, being assembled a new way.

The 787 represents a new way of building airplanes for Boeing, which turned over most of the manufacturing and assembly work to key partners in Italy, Japan and elsewhere in the United States.

But those partners were unable to complete a significant amount of work before the unfinished sections of the first of six test-flight planes arrived in Everett for final assembly. Boeing has struggled to catch up on all this “travel” work.

Typical complexity issues, perfectly understandable, if disappointing.

[Please click the link below for the complete article — but then please come on back!]

Boeing explains new 787 delay

It will take a more adept macroeconomist than yr (justifiably) humble svt (not a very high bar to scale either) to tell us the effect of this delivery delay on the economy. Exports are an important piece of the economic pie, and Boeing a critical element of that slice.

Boeing sneezes, and we all should start looking around for our Nyquil.

2. Okay, it’s a recession. Which candidate makes the most sense?

There’s a presidential election campaign going on, you may have noticed.

NYTimes’ Paul Krugman, one of our favorite economic analysts, takes a look at their positions. Voters are getting nervous; tell us you know how to make us feel better:

nytimes

Responding to Recession

By Paul Krugman | Published: January 14, 2008

Suddenly, the economic consensus seems to be that the implosion of the housing market will indeed push the U.S. economy into a recession, and that it’s quite possible that we’re already in one. As a result, over the next few weeks we’ll be hearing a lot about plans for economic stimulus.

Since this is an election year, the debate over how to stimulate the economy is inevitably tied up with politics. And here’s a modest suggestion for political reporters. Instead of trying to divine the candidates’ characters by scrutinizing their tone of voice and facial expressions, why not pay attention to what they say about economic policy?

In fact, recent statements by the candidates and their surrogates about the economy are quite revealing.

And he proceeds to get to the heart of each candidate’s economic sound bites.

  • McCain: ruefully admits he doesn’t know what he doesn’t know about the economy
  • Giuliani: his cure, a huge tax cut, isn’t
  • Huckabee: just wrong
  • Romney: who just might know something, won’t say anything, fearing to offend
  • Edwards: driving the agenda with a clearly designed policy
  • Clinton: following suit
  • Obama: after an awkward false start, now has a plan, although less progressive than the other leading Dems

[Please click the link below for the complete article — but then please come on back!]

Responding to Recession – New York Times

Can’t help but wonder what Michael Bloomberg thinks… Mike, Mr. self-made billionaire, what get’s us out of our funk, fast?

3. Recession: Bitter but necessary medicine?

Another of MUDGE’s favorite economists, Daniel Gross of Slate, weighs in on our looming distress, and how it could provide a wake-up call to U.S. business:

slate

The Good News About the Recession

Maybe it will finally teach Americans how to compete globally.
By Daniel Gross | Posted Wednesday, Jan. 16, 2008, at 11:53 AM ET

House for saleA sign of the housing slump

A recession may be upon us, which would mean fewer jobs, declining tax revenues, and sinking consumer confidence.

But for some (congenital Bush-bashers, the Irvine Housing Blog, critics of rampant consumerism), the parade of bad news is an occasion for schadenfreude….

(By the way, schadenfreude is defined thusly. Admit it, you always wanted to know but never bothered to look it up. Sequitur Service© at your service!)

… They enjoy seeing inhabitants of the formerly high-flying sectors that got us into the mess—real estate and Wall Street—being laid low. Others hold out hope that a recession will iron out distortions in the housing market, thus allowing them to move into previously unaffordable neighborhoods. Some econo-fretters hold out hope that reduced imports and the weaker dollar—both likely byproducts of a recession—will help close the trade deficit. And a few killjoys believe recessions can be morally uplifting. “High costs of living and high living will come down. People will work harder, live a more moral life,” as Treasury Secretary Andrew Mellon put it in the disastrous aftermath of the 1929 crash and ensuing Depression. Not for him stimulus packages and enhanced unemployment benefits. “Liquidate labor, liquidate stocks, liquidate the farmers, liquidate real estate.” (Thanks in part to such comments, voters liquidated Republicans for a generation.)

With the exception of a few gleaming stars, like our friends Boeing, U.S. companies have been woefully ineffective at selling to global markets.

The world is running away from us. The volume of global trade in merchandise has been increasing rapidly. And it’s not just the United States importing goods from China. It’s China importing natural resources from everywhere and building infrastructure in sub-Saharan Africa, sub-Saharan Africa buying oil from the Persian Gulf, Dubai investors purchasing Indian real estate, Indian builders buying German engineering products and services, and German engineers buying toys made in China. With each passing day, an increasing number of transactions in the global marketplace do not involve the United States. We’re still a powerful engine. But the world’s economy now has a set of auxiliary motors.

We know we’ve been floundering; the way out may well be to find business leaders with global skillsets.

[Please click the link below for the complete article — but then please come on back!]

The good news about the recession. – By Daniel Gross – Slate Magazine

It’s going to be an uphill fight. We’ve earned our way into this economic distress: outsourcing our jobs instead of figuring out how to become competitive; living high on borrowed money that is now coming due big time; wasting geopolitical and real capital, and thousands of young American lives, on a poorly designed, inadequately executed, military misadventure in Iraq.

The R-Word

We hope you enjoyed this week’s three-part episode, and hope to heaven that we don’t have to do run too many more of them!

It’s it for now. Thanks,

–MUDGE

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mm199: Blogging — NSFW? The plot thickens…

November 19, 2007

MUDGE’S Musings

Recently we tackled the topic of blogging in the corporate environment in a two part post. In the first, the singular tale of John Mackey, CEO of Whole Foods (which, MUDGE is not too proud to repeat, stubbed its organic tofu), and his wayward blogging ways that ran afoul of the Federal Trade Commission, and later, his board of directors.

The next post explored the subject from the point of view of IBM, an organization of 375,000 global employees that enthusiastically embraces blogging among an entire portfolio of Web 2.0 tools. Indeed, their Lotus division has released the set of applications called Lotus Connections to spread the collaboration gospel to a bemused corporate world.

Now, Computerworld (source of the Whole Foods story) has reopened the issue with a pair of related articles.

computerworld

Mark Boxer wanted to talk to his employees about the top issues at work.

So the president and CEO of operations, technology and government services at WellPoint Inc. sent out weekly e-mails under the header “Thoughts for a Friday” and encouraged his workers to e-mail back.

But while Boxer sought open communication with his employees, there was a problem with his system: He was reaching thousands of workers at the Indianapolis-based health benefits company. The e-mail approach to keeping up the conversation was cumbersome.
Boxer figured there had to be a better way for communicating on such a large scale, so in June 2007 he tried blogging.

The results have been positive. “It’s been a very effective way for building a community,” Boxer says. “It’s a unifying force.”

Of course, as corporations, the concept of blogging needs adjustment…

But companies aren’t replicating the free-flowing exchange that has been a hallmark of the broader blogosphere. Rather, companies are trying to harness that freedom and conform it to business needs, with forward-thinking companies using strategic planning and formal policies to shape the use of blogs and other Web 2.0 tools to drive more communication and collaboration among workers.

Corporate blogging is a minefield that needs to be negotiated with care. So it’s no wonder that the research quoted in the CW story shows that nearly half of the executives surveyed (companies with more than 500 employees) have not embraced this technology, and most of those see no reason to do so.

Those promoting the technology see them as up to date tools of collaboration. The balky executives see blogs as sloppy, undisciplined amateur communication.

The story provides some anecdotal evidence that blogs might provide a substitute for the water-cooler conversation that a typical ginormous corporation’s global footprint makes impossible.

[Please click the link below for the complete article — but then please come on back!]

Corporate blogging: Does it really work?

As Computerworld is a trade publication, a related story tackles the topic from the viewpoint of IT executives.

There’s no question that blogs are multiplying in cyberspace. Now they’re infiltrating businesses, too, even if the IT departments haven’t sanctioned their implementations.

“I’ve definitely seen the problem with unsanctioned blogs finding their way into enterprises. It’s happening more than IT would like to believe,” says Oliver Young, an analyst at Forrester Research Inc. in Cambridge, Mass. “Executives realize it’s a losing battle to lock it down, so they’re bringing in official solutions. It’s not everybody, but there are plenty of IT shops that realize this is coming whether they like it or not.”

The movement of blogs from a primarily social technology to a business tool is happening fast. As a result, IT workers are developing best practices for implementing, managing and maintaining this technology. At the same time, corporate IT departments, executive sponsors and the business units that want blogs are trying to build business cases, craft user policies and estimate costs — and even returns on investments — even though there’s not yet a lot of data to define success.

One needs to be suspicious of this element of the story, since it relates blogging infrastructure to that of email, in a way that minimizes the time and attention that email systems cost IT departments.

Blogging technology, like e-mail systems, doesn’t require heavy maintenance. “IT will obviously operate the machinery behind blogs just [as it does] the machinery behind e-mail, but it’s a relatively minimal effort,” Valdes says.

I can think of several managers, and more than 40 grunts in the trenches working near me who might take exception to the characterization of email as requiring minimal maintenance!

And even the company whose anecdote seemed so positive in the first story, has some reservations about whether and how to roll out blogs to everyone.

And that shouldn’t surprise one. Research scientists are highly educated and understand more than most the value of “thinking out loud.”

[Please click the link below for the complete article — but then please come on back!]

IT wrestles with workplace blogging

Anyone remember the Keebler cookie commercials? That’s where people believe in elves, not cookie-baking factories.

Corporate email doesn’t get done by elves, people, nor will corporate blogging.

So that may be a clue: like email, blogs seem simple. But, ask John Mackey — the potential for blogs to make life complicated is what is surprisingly simple.

But the vendors are out there, not least of them IBM, with Lotus Connections, as referenced in the second of our previous stories.

The cost of entry for blogging seems incredibly low. Indeed, I have been blogging (not for business, but to share this nanocorner of the ‘Sphere© as an avocation) for several months now, and have paid not a sou to WordPress (who certainly deserves our constant appreciation! I bought a wonderfully red tee shirt!), or Microsoft for Windows Live Writer, or Picnik for their free on-line image processing, etc.

Of course, there is quite a significant, if always undervalued cost: my personal time.

Create a blog for business use, keep it relevant and timely — where exactly would the time for that effort come from?

MUDGE is all for corporate collaboration. Too many of us work in our silos, with little idea of what the guy three rows over is up to, much less the woman an ocean away. But maybe they’re doing things that I can find interesting, and perhaps useful. But how will I ever know?

But whatever the answer is, it probably isn’t a corporate blog in my employer’s part of the world. There, a corporate blog seems as likely as Western culture taking the plunge: trading a groom’s tuxedo for cut-offs and a Hawaiian shirt.

It’s it for now. Thanks,

–MUDGE


mm192: Women at work: A level playing field at last?

November 12, 2007

MUDGE’S Musings

We’re still playing catch up with a bulging ideas folder here at L-HC. A recent NYTimes column updates us on the ever-intriguing topic: women in corporate America.

One might ask: why are we still confounded by this? After all, U.S. women began to flood the workplace after the economic shocks of the 1970’s put single income families on the endangered species list. Why would a fact of work life for more than 30 years be cause for comment?

nytimes

By LISA BELKIN  | November 1, 2007 | Life’s Work

DON’T get angry. But do take charge. Be nice. But not too nice. Speak up. But don’t seem like you talk too much. Never, ever dress sexy. Make sure to inspire your colleagues — unless you work in Norway, in which case, focus on delegating instead.

Writing about life and work means receiving a steady stream of research on how women in the workplace are viewed differently from men. These are academic and professional studies, not whimsical online polls, and each time I read one I feel deflated. What are women supposed to do with this information? Transform overnight? And if so, into what? How are we supposed to be assertive, but not, at the same time?

“It’s enough to make you dizzy,” said Ilene H. Lang, the president of Catalyst, an organization that studies women in the workplace. “Women are dizzy, men are dizzy, and we still don’t have a simple straightforward answer as to why there just aren’t enough women in positions of leadership.”

Catalyst’s research is often an exploration of why, 30 years after women entered the work force in large numbers, the default mental image of a leader is still male. Most recent is the report titled “Damned if You Do, Doomed if You Don’t,” which surveyed 1,231 senior executives from the United States and Europe. It found that women who act in ways that are consistent with gender stereotypes — defined as focusing “on work relationships” and expressing “concern for other people’s perspectives” — are considered less competent. But if they act in ways that are seen as more “male” — like “act assertively, focus on work task, display ambition” — they are seen as “too tough” and “unfeminine.”

Women can’t win.

So, take a look at the balance of this well written story, and then come back for MUDGE‘s take.

[Please click the link below for the complete article — but then please come on back!]

The Feminine Critique – New York Times

Of course, MUDGE has a story. It’s what blogging is all about, isn’t it? Storytelling?

Some years ago, at an agonizing time in my work life (too much agony because of not much work), to get some cash flow, meager as it was, I took a job as a temporary secretary, a temp.

My first position in this role was one that lasted several cash-flow beneficial months, as an assistant to the VP of training for a mid-size public company.

Interesting role reversal, this, as she and I both had some adjusting to do. Here I was, perhaps five to eight years older, a guy in a position usually filled by a woman. Here she was, a high flying corporate vice president, probably the first women to fill that role at her very traditional organization.

So, to thicken the broth a bit, imagine one of my regular duties, when not keying revisions to PowerPoint training courses on diversity. I was keying revisions to my employer’s Ph.D. dissertation.

The topic: why women in the corporate life find it so challenging.

Did a lot of typing, so I ended up doing a lot of reading. Her thesis: the language of corporate life is male, and so, just to learn the job, just to advance beyond entry level, women need to learn an entirely new language. To act in a way totally foreign to how girls grow up in this country.

So, let’s assume that some times have changed since 1995. That today’s young women entering the workplace have played team sports in greater numbers than their predecessors ever did. Girls in school are not only playing sports, but are excelling in technical courses and the sciences.

It’s a different world than 12 years ago, and maybe it was different then also. My boss’s career melted down very suddenly for reasons that the drones (and this particular drone was back in the temp agency’s pool in mere hours) weren’t made privy to.

Who knows, it could have been political. Who knows, perhaps her boss decided that having her secretary work on her school work during office hours on the office clock was inappropriate. Who knows, maybe she never was able to successfully defend her dissertation; obsolete before she finished.

What MUDGE does know is that for a great many of the intervening years from then to now, he has very cheerfully worked for several different women. Different from men he’s reported to over the years, but not in substantive ways. The foreign language has apparently been learned, at least in the parts of the world MUDGE occupies during his work day.

Maybe sometime in the next few years even MUDGE‘s stolid employer will welcome its first female CEO. Ability won’t be the issue; toughness, quick thinking, the ability to effortlessly work 20 hour days, and a respectable golf game might be.

I’ve worked for good men, and the very scum of the earth. I’ve worked for highly competent leaders, some of whom were women, and some highly competent women in their field who were still learning how to be leaders. They’ll learn.

It’s all good. Beats the temp pool by a mile. By the way, I’ve long been convinced that temp is the natural contraction for contempt.

It’s it for now. Thanks,

–MUDGE


mm130: Our Intangible Riches

September 6, 2007

MUDGE’S Musings

Submitted in the spirit of: MUDGE takes well written good ideas where he finds them. And riffs from there. Hang on!

Oil, soil, copper, and forests are forms of wealth. So are factories, houses, and roads. reasononline But according to a 2005 study by the World Bank, such solid goods amount to only about 20 percent of the wealth of rich nations and 40 percent of the wealth of poor countries.

So what accounts for the majority? World Bank environmental economist Kirk Hamilton and his team in the bank’s environment department have found that most of humanity’s wealth isn’t made of physical stuff. It is intangible. In their extraordinary but vastly underappreciated report, Where Is The Wealth Of Nations?: Measuring Capital for the 21st Century, Hamilton’s team found that “human capital and the value of institutions (as measured by rule of law) constitute the largest share of wealth in virtually all countries.”

The World Bank study defines natural capital as the sum of cropland, pastureland, forested areas, protected areas, and nonrenewable resources (including oil, natural gas, coal, and minerals). Produced capital is what most of us think of when we think of capital: machinery, equipment, structures (including infrastructure), and urban land. But that still left a lot of wealth to explain. “As soon as you say the issue is the wealth of nations and how wealth is managed, then you realize that if you were only talking about a portfolio of natural assets, if you were only talking about produced capital and natural assets, you’re missing a big chunk of the story,” Hamilton explains.

Intangible capital accounts for 77 percent of the wealth of nations!

Not what one would expect is it? We think of capital as natural resources, or manufactured products. But human labor, knowledge and social institutions comprise 3/4 of all of the wealth of the world. Striking, isn’t it?

The rest of the story goes off in a somewhat different (geopolitical) direction than I want to take this concept (Reason being whom they are), but feel free to read the interesting interview:

[Per L-HC’s reformed process, please click the link below for the complete article — but then please come on back!]

Reason Magazine – Our Intangible Riches

I’m going to place this in a corporate context, for after all, MUDGE is this latter day convert to corporate life.

Years ago, attended a conference discussing the then new and hot topic: Knowledge Management. The consultants running the event, we’ll call them members of the class: wizards of all that is new and hot, tossed out a stunning statistic at us: 80% of the value of a corporation walks out the door every evening at 5pm, hopefully (as far as the stockholders are concerned) to return the next morning at 9am. 80%. It’s the people, of course. Bricks, mortar, research and manufacturing hardware, unending banks of air cooled servers humming away in the bunkers: 20%.

Flesh and blood: 80%. Or, have it World Bank’s updated way (it’s been 10 years, after all, and their wizards are undoubtedly newer and hotter) and call it 77%.

I dare say, though, that it takes a particularly forward thinking set of corporate leaders to truly own that statistic in any meaningful way. And MUDGE doesn’t consider management forward thinking if the extent of its reflection in that sphere is hiring those “wizard” consultants. Nope, those new and hot guys will be onto the next new and hot concept before the gig is over.

Leaving management remaining ready willing and able to discount the value of its flesh and blood assets by, let’s figure, 75%.

Yes, I’m thinking that if you held a typical CEO’s hand in the fire and said, “All right you (more than likely unqualifiedly) outrageously wealthy captain of industry, what percentage of value of your organization is its human capital?” do you honestly believe that she’d [we’ll be PC today, defying the statistics, I’m afraid] apply a value of more than 25%?

I think not. The evidence is all around you.

And I mean this literally.

Walk down your block any weekday morning. Take a look at the number of cars in driveways. All those people operating from their home offices? Some of course are fortunate as MUDGE often is, working from home for a corporate giant.

But increasing numbers are what we should call CDPs, corporate displaced persons, refugees from the Corporate Bulimia© that cheerfully spews out that human capital as readily as people deal with slightly too elderly seafood.

So, our CDPs, of an age that for considerations such as health insurance costs makes them unattractive as new hires elsewhere, set up shop in their dens as “consultants” themselves. Only these aren’t the McKinsey style wizards of all that is new and hot — these are the gals and guys who know how to analyze market trends to predict supply chain requirements in sufficient time, or who know how to write (and better yet fix) COBOL programs, or know the transportation industry from railhead to 40,000 feet cruising altitude.

In short, this is human capital. Rehired at consultants rates, and finally valued as a result.

Captains of Industry! You could have had these guys for a song — you did have these guys for a song, and at the first blip in oil prices, or at the burst of the first Internet bubble, or lately, the disquieting rumblings of financial uncertainty due to the mortgage derivative crisis, you cast them out.

Or, in the direst twist of all, their jobs are surplus, because you’ve found the folks in Galway or Bengaluru or Manila who will do what they promise is the same work for 70% cheaper.

And when times seem better, you’ll hire again (corporate bulimia don’t ya know — should I copyright that term? Corporate Bulimia©), although the good ones you laid off will be long gone, and you’ll happily hire the inexperienced (but health insurance wise, golden) and empty young to fill the ranks.

How long before you figure out that the World Bank has it right? That the accumulated institutional knowledge that you blithely lay off (yeah, right size) or outsource because you value it so cheaply is the engine driving your success?

Some of our CDPs drop out of corporate life altogether, and corporations are the poorer for it. Perhaps they accumulated or salvaged some capital of their own before they were evicted from their offices and cubicles.

These are the ones you might find owners of (i.e., cooking, scrubbing toilets, entertaining strangers) that charming new bed and breakfast near the town center that they poured so much sweat equity into, working the same killer hours or more, but now at least with a boss who appreciates those efforts, themselves.

Great place to stay next time you’re in town. A terrible waste of 25 years of hard-earned, hard-learned experience, i.e., human capital.

It’s it for now. Thanks,

–MUDGE

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