mm408: Boston, Day 3, concluded; and Day 4, last day!

June 12, 2008

MUDGE’s Musings

Day 3, concluded

We ran out of words, and steam, last evening, having only covered the morning sessions of the Enterprise 2.0 conference from Boston Day 3. We’ll try to catch up here.

20. Mash-Ups: Are they the killer app for Enterprise 2.0? David Berlind, moderator

Panelists were Charlotte Goldsbery, Denodo Technologies, Lauren Cooney, Microsoft, Nicole Carrier, IBM, and Michaline Todd, Serena Software.

Berlind introduced the concept of mash-ups, a means of knocking together disparate elements and applets into a web page. Advantage: build it in hours. Risk: brittle, as they depend on outside service providers who may have reliability issues.

A useful distinction was made later. Portals and dashboards also build from disparate elements, but their elements only report and do not interact with each other. That interactivity is what distinguishes a mash-up.

All of the speakers have stakes in this field, IBM’s Mash-up Center, Denodo, Serena Business Mash-ups and Microsoft, who has had a consumer version, Popfly available and who apparently plans a commercial tool soon.

Challenge to enterprise IT: what kind of data can we deliver to the business in a safe way: rules, privileges, policies.

Panel believes that it will be 6-months to a year before business users will be able to build their own. A sample of what’s available on the web right now is Yahoo Pipes.

Examples of business related mash-ups:

  • event registration: showing hotel, map, photo from Flickr, weather
  • emergency response organizations: counter-terrorism situational awareness
  • retailer: an inbound shipment monitoring dashboard (weather, piracy)
  • avian flue data pushed onto remote devices
  • a customer visit: weather, golf-courses, Eventful.com, restaurants
  • HR: applicant search on Facebook, MySpace, etc.

Application enrichment, but it’s brittle.

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mm407: Boston, Day 3

June 11, 2008

MUDGE’s Musings

So this is the third episode of what has turned out to be a quadruple-duty blog post.

1. I endeavor, as always, to edify faithful reader of this nanocorner of the ‘Sphere© on a daily basis. I take very seriously the blogger’s Prime Directive: Thou Shalt Blog Daily!

2. The event at which I am attending, the Enterprise 2.0 conference in Boston, Massachusetts, eats its own dog food in the sense that it provides space for participants to blog, contribute to a wiki, etc. So, I am posting these efforts in the blog space, although I am certain that for most participants, after a day filled with conference activities, and an evening filled with beyond the venue dining and/or entertainment (conjecturing about them, not describing your diligent and well behaved correspondent), the idea of writing, much less reading other people’s blogs in whatever time remains is probably far-fetched.

3. I am also posting these efforts on one of our fledgling blogs at the Heart of Corporate America, where, as I’ve mentioned, I am working with the technical review board considering which of the tools in this evolving market we should be adopting. I naturally gravitated to that space during the time I have worked with the team, and probably have been as active blogging in their test spaces as anyone (read: not very). The overall effort is crying out for a user champion who does more than attend meetings; so far we haven’t much evidence of one.

4. As a business traveler, I have what apparently is an old-fashioned self-impetus to file a trip report for management. I say old fashioned, because when I sent my department head last year’s report (I don’t get out very much) apologizing for it taking about a week after I returned, she replied that so far, of the more than half-dozen people from the department that had attended the event, mine was the only such report thus far received. Under those circumstances, I hereby declare that these several days’ efforts will serve for that report.

Once again, I recorded six hand-printed (as a left-handed person — the title of the blog, after all! — I gave up cursive writing as soon as I could get away with it) for the day’s lengthy sessions. As I begin to write this, at 5:00pmEDT, there is still one final session to go before the day is over, although as it is scheduled for one of the break-out rooms, and is likely to be oversubscribed, a pretty common occurrence this week, I may break to attend, and promptly return after being shut out. Not a total disappointment for a person who’s been sitting in sessions since 8:00am….

Okay, now it’s well after 8:30pm, and I’ve added more than another full page of notes from the final session. Whew! Hope my stamina is up to the challenge!

13. Enterprise 2.0 Tools: A Critical Evaluation: Tony Byrne, CMS Watch

CMS Watch is a software rating consultancy, and Tony Berne, its founder spoke quite eloquently despite the 8:00am starting time. Some of my fellow attendees, coming off a conference evening that might not have been as boring as mine (although, rest assured faithful reader, that I am always inspired and energized blogging for you!), questioned the necessity, not to say appropriateness of an 8am start time. This was just one element of a logistics topic that there will perhaps be an appropriate time to consider.

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mm406: Boston, Day 2

June 10, 2008

MUDGE’s Musings

Quite a bit earlier in the day, as I summarize today’s sessions at the Enterprise 2.0 conference in Boston.

Another interesting and useful day, with lots of new and or interesting information, and one really dazzling presentation. Overnight, my lap didn’t get any bigger, and still doesn’t accommodate my laptop computer. Sigh.

Once again, I have six pages of handwritten notes, and I went through two pens! We pick up where we left off yesterday.

4. Keynote: Rob Carter, FedEx

Mr. Carter, the CIO, was a very polished and graceful speaker. FedEx is one of the great innovative companies of the past 35 years, and we didn’t need Rob Carter to remind us. They invented the concept of overnight delivery of small packages, realized with a small fleet of Learjets flying out of their Memphis hub. And now look at them. Although Carter couldn’t help but show us an FAA model of recent overnight traffic at Memphis airport, together with the all too true admonition regarding staying at the airport hotel.

FedEx innovations have been just as paradigm shifting in the information area, as they were one of the first organizations to realize that their true product, not just their tools, was information. In that light, Carter showed us the first true Internet application, the 1994 page that let consumers and business track a shipment without telephoning. Lately, such marketing tools as the playful “Launch a Package,” a Facebook application, keeps the FedEx name and message in front of the next generation of shippers. His message: enterprise walls are coming down, to make way for customer connections.

5. From the Bottom-Up: Building the 21st Century Intelligence Community, Don Burke and Sean Dennehy, Central Intelligence Agency.

Yup, the CIA has gone all social media on us. The Intellipedia, built on Wikipedia but with some security enhancements, is the product for which both are the technical evangelists. They set the tone for the process-altering nature of their tool by displaying their presentation via Intellipedia pages, rather than the more usual PowerPoint.

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mm405: Boston, Day 1

June 9, 2008

MUDGE’s Musings

Whew!

Just finished a very long day, the first day attending the Enterprise 2.0 conference in Boston.

I don’t go to so many conferences. In fact, in the nearly four years of employment at the Heart of Corporate America (not its real name), as well as the three years of contractor status that it, this is only the second conference that I have attended under the HCA aegis. How ironic that it is also located in Boston, the site of the event that I attended last summer. Of all the towns in the world…

But, I do like Boston, even though, as alluded to last post, I feel stranded in the middle of a desert, located as we are in a concrete jungle of a redeveloped industrial district. Boston is a wonderful town in which to be a pedestrian — but not in this corner, not that I could pedestre very well anyway. [Looks like I may have coined another word — the ‘r’ is silent; but it does sort of look like pederast, doesn’t it. Oh, well, back to the drawing board.]

Although I title this Day 1, the event’s organizers, as is often done apparently, treated today as Day 0, Monday being the more popular business travel day than Sunday. The sessions today were lengthy tutorials. A choice of two each, morning and afternoon. 9am to 12:30pm; then 1:30pm to 4:45pm. Then a further two hour panel discussion that finally ended at 7:30pm. The real action starts tomorrow. I’m already worn out.

I do take copious notes. Now, many of my fellow attendees today, perhaps most of them, brought their laptops to the sessions. There were even power strips scattered along the floor, for the first half-dozen lucky people each who got to them.

Now, yr (justifiably) humble svt would have been happy enough to note take via laptop, but as there were no tables, just rows of chairs, and as I, uh, don’t have a lap for said laptop, just a short slippery slope as it were, that might result in a potentially lethal slide for same, I took my notes the old fashioned way, pen on notebook page, six tightly printed pages to be exact. I have a lot to show for 8-3/4 hours of conference. But it all has to be transcribed.

I wanted to keep up with this daily; perhaps even transfer some of this post into the event’s blog that I’ve heard exists although I haven’t found it. But, as I type this it’s already 10pm; had too much to eat at the hotel’s surprisingly good restaurant (surprising mainly because they have no competition for at least the half-mile radius until another hotel appears in this wasteland called the Seaport neighborhood); and I was up early. Never sleep well in anyone else’s bed except my own, and the hotel is justifiably proud of its comfortable bed. I’m just a crotchety old curmudgeon.

Anyway, there are six pages. Let’s see if I can summarize, while it’s all still fresh.

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mm404: Boston, Day 0

June 8, 2008

MUDGE’s Musings

Flew out of O’Hare this morning headed to Boston for a conference.

We all complain about air travel:

The “Transportation Security Agency” that doesn’t look or act like it could secure its way out of a paper bag.

The airlines who cram people tightly together into smaller and smaller aircraft, and can’t raise prices fast enough to cover their high altitude fuel prices so they’ll soon be charging you to check your luggage (what’s next? air fares denominated in dollars per pound of passenger weight? if it comes to that, guess I’m driving to Boston next time!). And of course, by charging for checked baggage, American (soon to be followed by all the others) are merely incenting hapless travelers to resort to larger and larger carry-ons, for which there is already too little space on those smaller and smaller aircraft they insist on using.

The air travel system in general, with too many of those small airlines crammed into too small terminals, resulting in “weather related” delays and, in some really ugly cases hours sitting on taxiways without food or drink or ventilation.

But, today, I can’t complain.

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