mm384: Congratulations to the graduate!

May 18, 2008

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MUDGE’s Musings

Sometimes it’s simply appropriate to inject more than one’s opinions.

Today we inject yr (justifiably) humble svt‘s personal life.

The photo shows the proud graduate, child no. 3, shortly after the commencement ceremony at Columbia College Chicago late this afternoon, Sunday, May 18, 2008.

This is a unique arts oriented institution that marches literally to a different drummer. Big band jazz accompanied the processional and recessional, including a high energy arrangement of “Walk This Way,” yeah, that Aerosmith “Walk This Way,” as the faculty degree granters made their way onto the stage. Quite an entertaining afternoon.

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mm383: Blast from the Past! No. 21

May 18, 2008

There’s most read, and then there’s favorite. This is a post which yr (justifiably) humble svt is, regrettably, but not regretfully, not at all humble about.

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Blast from the Past!

A post we really, really loved to write, and read, and re-read…

From our early days, originally posted August 29, 2007, one of our series called, over-ambitiously, Web Conferencing Week. The entire group can be found on its own page elsewhere on this site.

WCW006: Quiet before the storm

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Web Conferencing Week

Late summer doldrums here at the Heart of Corporate America (HCA, not my employer’s real name).

One might hope that the lull in formal activities would provide some time for reflection, and so in fact it has.

As I’ve explained before (here and here and here, for example), as do most people in corporate surroundings, I wear a multitude of hats:

  • member of the IT technical team supporting collaborative tools (email, instant messaging, web conferencing);
  • teacher of our instant messaging and web conferencing tools to our internal business clients (more than 3,500 served in five years, thank you very much!);
  • “manager of the end-user experience” as defined by our vendor’s on-site support manager — while not in the direct flow of help desk activities (at least not yet), the canniest of my 3,500 students, and their underlings and bosses, know me well enough to contact me if they have issues, and since no one on the team, or in the support arena in general has anywhere the amount of experience with our tools as have I (over six hundred classes, all conducted using web conferences, plus countless mission-critical meetings facilitated throughout the enterprise), the answer to my correspondents’ questions is probably at the ready.

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